Distance agreement

The Seller of the goods offered in this Online Shop, hereinafter referred to as the Seller, on the one hand, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, enter into the following Agreement:

The Seller undertakes to sell and deliver to the Buyer the Goods in accordance with the Buyer's order.

Delivery and payment arrangements

The Buyer orders goods through this website, specifying the type and quantity of goods to be ordered. The Buyer has the option to pay for the goods using the payment tools integrated in the Online Shop or by paying the invoice prepared by the Seller and sent to the Buyer by e-mail corresponding to the order. The invoice shall be drawn up electronically and shall be valid without signature.

The Buyer must pay for the ordered goods and delivery at the time of placing the order. Only upon receipt of payment for the goods and delivery shall the order be fulfilled and the delivery date determined. Payment shall be deemed to have been made when the full amount of payment has been received in the Seller's bank account specified in the payment terms. The price of the Goods and the delivery includes VAT;

The prices for delivery costs as quoted on the Online Shop shall apply at the time of ordering. The order amount, consisting of the price of the Goods and the delivery costs, shall be available to the Buyer during the order process before the order is confirmed.

The Seller shall ensure delivery of the Goods within 5 (five) working days, but not later than 20 (twenty) calendar days from receipt of payment for the Goods, the time of delivery to be agreed with the Buyer.

The prices of the goods in the order placed in the Online Shop are quoted in euros (EUR) including VAT. The Goods are sold to the Buyer at the price prevailing in the Online Shop at the time the order is placed.

Right of withdrawal

The Buyer has the right to withdraw from the Goods within 14 calendar days of receipt of the Goods by sending a letter of withdrawal to the Seller. The Seller shall send the form of the cancellation letter to the Buyer by e-mail at the Buyer's request.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of cancellation. Any costs incurred in returning the goods to the Seller shall be borne by the Buyer.

The Buyer cannot exercise the right of withdrawal if:

  • the nature of the goods ordered means they cannot be returned, or are perishable or expendable;
  • the goods ordered are made directly for the Buyer to order;
  • the buyer has opened the product packaging.

Section 12(6) of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold the refund fee in the event that the goods have been damaged by negligent handling or failure to follow the instructions during use, if the original packaging of the goods has been lost or if the packaging of the goods is substantially damaged.

Data processing

By entering the necessary information and placing an order, the Buyer confirms that he/she is familiar with and agrees that the data provided by him/her shall be used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees to receive notifications related to the processing of the Buyer's order to the e-mail address provided.

Prepared: 27 March 2020, Riga

Props: 

„RĀMKALNI NORDECO” LTD”

LV40003629003

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